Monitoring Platform Update: 09/09/2015

Super users (and only super users) can now configure which “sites” a user is sent “Sensor Network” alerts for.

Q. What’s a “Sensor Network” alert?

These are alerts specific to the sensor network and include items such as:

  1. Device is “Offline” (meaning it didn’t report data in the last 10 to 15 minutes)

  2. Warning: Signal now Weak (meaning the Gateway’s cell reception is weak)

  3. Low battery

Click here to learn more about Urbanise monitoring alerts.

Q. How do you use this new feature?

Simply click here to read the help desk article. (You’ll need to have a help desk account to access the article – if you don’t have one you can sign-up on the login page)

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