This update includes improvements to increase the visibility of the asset warranty status when viewing assets and raising jobs for assets.
Prerequisites
The asset warranty period is applied to the installed/acquired date to calculate the warranty expiry date.
To ensure the asset warranty status and expiry date displays on assets and jobs, the following information must be captured against the asset and asset type.
Asset Type Warranty period
Asset Acquired date OR Installed date
Important Notes
If no Installed Date is saved on the asset, the Acquired Date will be used (if available) to calculate the warranty status and expiry date.
If the Installed/Acquired date information is not captured on the asset, the warranty status and expiry date cannot be calculated.
Viewing the Warranty Status and Expiry Date of an asset
When the requisite asset warranty information has been added, the calculated status of an asset will display as follows:
Where the expiry date has not been reached, a status of In Warranty will display in green text, followed by the asset's expiry date.
Where the expiry date has passed, a status of Out of Warranty will display in red text, followed by the asset's expiry date.
The warranty status and expiry date will display in the following areas of the platform:
Asset Details
The warranty status and warranty expiry date display when viewing the details of an asset.
Asset Details - Asset In Warranty
Asset Details - Asset Out of Warranty
Quotes
The warranty status and warranty expiry date display when raising and viewing quotes for assets.
Quote Creation
Quote Details - Asset In Warranty
Quote Details - Asset Out of Warranty
Work Orders
The warranty status and warranty expiry date display when raising and viewing work orders for assets, and on the job details screen.
Work Order creation
Job Details - Asset In Warranty
Job Details - Asset Out of Warranty
Planned Jobs
The warranty status and warranty expiry date display on the job details screen for all jobs in an Asset Job Plan.
Job Details - Asset In Warranty
Job Details - Asset Out of Warranty
FORCE App
The warranty status and warranty expiry date display on the job details screen under the Other Details > Asset section of jobs when using the most recent update of the FORCE mobile app.
