Testimonials
Testimonials
Across 62 services, maintaining safe and compliant environments is non-negotiable. We needed a system that was intuitive for our service teams, but robust enough to give support office clear visibility across the portfolio. Urbanise FM has given us a centralised, structured way to manage maintenance and suppliers. Our teams can easily log and track requests, and we have greater transparency around job progress, volumes and performance. It has brought more control and consistency to how we manage our facilities nationally.
Penny O’Dwyer
National Facilities Partner
Urbanise FM has become an essential part of how we mobilise and operate our contracts. The platform is reliable, flexible, and backed by a team that genuinely understands what we need on the ground. Their support, from pre-mobilisation through to continuous improvement, has made a real difference to how we deliver for our clients.
Steve Arndt
General Manager, Facilities Management
Urbanise Strata has been a game-changer for our business at ACE Ballarat South & Warrnambool. The transition to this modern platform has streamlined our operations and significantly enhanced client interactions and engagement. We’ve experienced substantial growth in our portfolio, with a 31% increase in ACE Warrnambool and an 8% increase in ACE Ballarat South over the past year.
Wayne Clack
Owner
Urbanise Strata not only met but exceeded our expectations. The modern user interface, intuitive design, and robust features have empowered our team to streamline daily tasks, enhance overall efficiency, and confidently win new business. Urbanise Strata's automation capabilities, particularly in levies and arrears management, have saved us significant time and improved accuracy. What used to take weeks is now accomplished effortlessly. Moreover, the platform's dashboards, reports, and insights have become invaluable tools in showcasing our professionalism and securing new clients. Thanks to the streamlined processes and automation, we can now ensure that all our work is properly accounted for, enhancing our profitability and clients' satisfaction. Urbanise Strata has truly transformed our business for the better.
Venessa Afonso
Director, Geelong & Surf Coast
Since mid-2022, SIBCA has been utilising Urbanise as their CAFM solution, leading to a comprehensive automation transformation in their processes. The platform has replaced manual processes with streamlined reactive maintenance, work order management and enhanced preventive and planned maintenance. This has resulted in increased efficiency and accuracy.
Overall, Urbanise, our CAFM solution, has effectively innovated our daily operations into a completely automated process.
Khalil Lari
Chief Technology Officer
The Urbanise FM cloud-based SaaS solution enables Knight FM to provide a holistic approach to integrated facilities management for our clients, driven by data. With our combined global knowledge and strong desire for innovation and collaboration, the partnership with Urbanise is focused on leading the industry in best practice developments and creating value-adding solutions for our clients.
Naveen Radhappan
Chief Operating Officer
Urbanise enables us to scale faster, with minimal overhead. It will enable us to bring on more properties and delay major staffing costs until absolutely necessary.
It takes a team to manage an owners corporation, from great trades to committed staff. And, of course, outstanding software and support. Urbanise enables us to spend time where it matters: with owners, committees, and solving problems that AI can’t.
We're proud to say we use Urbanise. It’s not just the platform, it’s the people behind it that make the difference.
Richard Reid
Director
Urbanise has revolutionised our financial operations. The shift to automation allowed us to streamline our finance team from four members to two, optimising labour costs without sacrificing efficiency. This change has created a more robust and error-resistant system and saves us approximately 1.5 hours each day, significantly boosting our overall productivity.
VJ Chhagan
Owners Corporation Manager
At FMCO, we are committed to providing our clients with the best possible CAFM solutions. We believe that Urbanise's CAFM module is the perfect solution for our needs, and we are confident that it will help us to achieve our operational goals, and we are confident that the implementation of the CAFM module will have a positive impact on our business and will help us to achieve our strategic objectives.
We value our strong relationship with Urbanise, and we look forward to continuing to work with you in the future.
Jafar Alelew
Business & IT Manager
Things have been running very smoothly, and we will be ramping up volume through our integrations in the coming weeks. The internal FM Team has taken to the system well, and we will be rolling out to the broader business and selected suppliers throughout August & September.
David Reid
Senior Facilities Manager, Property
With Urbanise, we have complete visibility into the lifecycle of our assets and their associated expenditure. With integration to our finance and compliance software and real-time reporting, we have a continuous improvement model that enables business efficiencies across our Property investments and delivers improved outcomes for residents who call our Aged Care & Retirement Villages home.
Regan Stathers
Chief Infrastructure Officer
The retirement communities we are building, and managing are multi-generational assets. They must meet the needs of our current and future residents to remain valid for the long term.
It was important that we selected a platform that enabled us to go paperless through a fast and simple digital application. This change is transformational for our residents, providing them a painless way to log and receive quality maintenance services across our network.
Our community and support teams will have a standard approach to track and deliver more efficiently and effectively now too.
Kay Marshall
General Manager - Village Services
